pip telephone assessment mental health

Your assessment provider will be Independent Assessment Services or Capita - you should get a letter telling you which one it will be. 1.6.26 For some conditions different time periods will need to be considered, such as the potential impact of different times of the day. 1.3.6 On receipt of a referral from DWP, the HP should conduct an initial review of the case file to determine whether: the claim can be assessed on the basis of the paper evidence held at this point (a paper-based review), a consultation will be required. The claimant must not be assessed if they are on their own. 1.10.5 The HP should clearly outline their reasons for selecting the no review required option using the free text box for example, the claimants level of functional ability is stable and will not improve or deteriorate in the long term or the claimant is due to undergo surgery and it is likely they will no longer experience their current functional limitations in X months.. The HP should also consider whether the third party is acting impartially, or as the claimants advocate. They should also provide advice on the mobility component based on the evidence received with the referral and/or gathered at the consultation. 1.6.15 The HP must document the symptoms and history of the condition as described by the claimant. 1.10.9 The HP should select the No box if they consider it likely that the claimants health condition is likely to improve or that they will adapt to the point that there will be no or a very low level of functional restriction for example, someone with osteoarthritis of the hip who is expected to have a hip replacement in the next few months where a full recovery is likely in a relatively short period of time. 1.9.4 Advice must be, logical, take into account current advances in medical care, be medically consistent and should reflect the evidence on likely prognosis from the claimants professionals where available. The assessor will have already read your PIP form and any supporting evidence you provided, so its vital that you update them if anything has changed since you submitted your form. Mental Health & Money Advice. This is someone with extensive knowledge of the. You can be eligible for the PIP benefits if you are aged 16 and your State Pension age. The assessment considers the overall impact of a claimants health condition or impairment on their functional ability, rather than focusing on a particular diagnosis. You need to relate your answer to how it speaks to your concern. 1.4.18 APs are responsible for making payments for GP factual reports (GPFRs) where they have sought them, with the DWP reimbursing them the fees paid. They can help you feel more comfortable, add information to what you say or take notes. The appointment set for you is usually in a span of 7 days away. No two people are affected in the same way but let us look at some of the possibilities. 1.4.16 HPs should identify who they are and the purpose of the call. Evidence can include, but is not limited to: the PIP claimant questionnaire where the claimant describes their circumstances and the impact of their health condition or impairment, further evidence for example factual report from the GP, hospital report, other health and social care professionals involved in the claimants care, consultation the history, informal observations and clinical findings. Dont worry we wont send you spam or share your email address with anyone. This is known as harmful information In law, this is the only information that can be withheld from a claimant. They will discuss your capability to do daily tasks with your disability, illness or health condition. you only attempt a journey during quiet times of the day - for example, when the shops aren't busy or there's less traffic on the road. The HP should consider whether it would be more appropriate to complete clerical form PA2 or the relevant screens in the PIPAT where in their opinion the claimant meets the Special Rules criteria. If a claimant is unable to complete an activity or needs support to do so at a point in the day when you would reasonably expect them to complete it, the need should be treated as existing for the whole of the day, even if it does not exist at other points in the day. PIP for Depression and Anxiety It is certainly possible to be eligible to claim PIP (personal independence payment pip) if suffering from a mental health condition such as depression or anxiety but it very much depends on how the mental illness affects you. The CM will re-examine the facts of the case, the law and any other issues which applied when the decision was made. This will usually be their GP. At a telephone assessment, consent should be captured verbally on the recording. For example, certain types of multiple sclerosis have periods of remission and deterioration, while a person with cancer may respond well to treatment and then relapse. 1.6.59 At a face to face assessment, the claimant must sign a consent form in which they agree to not use the audio recording for unlawful purposes. where there is uncertainty about descriptor choice because of contradicting or unclear evidence has been received. 1.15.25 Occasionally a HP may be asked to provide evidence that consent is held in the form of the claimants signature before the information is forthcoming. Do they need help to carry it out or are they completely unable to do it and need someone else to do it for them? 1.15.5 UK GDPR defines special category data, and if consent is being used as a condition for processing the data, the consent must be explicit consent. For example, it may be used to respond to a request for clarification about medication or treatment that affects the claimants health condition or impairment. 1.13.3 Supplementary advice may also be requested for a reconsideration where the claimant challenges a decision made about entitlement to PIP, or for the early revision of a decision as part of the appeals process. You can get Personal Independence Payment (PIP) if all of the following apply to you: Landmark PIP judgement for mental health against DWP For the first time, a Supreme Court judgement has been obtained by a benefits claimant with mental health problems against the DWP for denying entitlement to Personal Independence Payment (PIP). A snapshot view of the claimants condition on a particular day at a particular time is not an adequate assessment. If you live in Great Britain, you can call the Department of Work and Pensions who are responsible for giving these benefits to eligible people at 0800 917 2222. He was awarded the daily living and mobility components, both at the standard rate. The mental health conditions that qualify for disability in the UK are depressive disorders, dementia, chronic anxiety such as anxiety disorders, and bipolar disorder. If the diagnosis is unclear the HP should record the condition as described by the claimant describing the symptoms, rather than trying to guess at the underlying pathology. Therefore, consent to inform the GP of the unexpected finding should be obtained from the claimant. This part of the assessment is an opportunity for you to explain your needs face-to-face. 1.4.4 In the claimant questionnaire, claimants are encouraged to list the professionals who support them and are best placed to provide advice on their circumstances. HPs should be mindful that young people are encouraged to be positive about their health condition or impairment and to focus on what they can do, rather than what they cannot. 9 weeks from the point of referral to the Assessment Provider to a decision being made on the claim. Before your PIP assessment, you should plan your journey to your assessment centre. In such cases the claimant may not be able to give an accurate account of their health condition or impairment, through a lack of insight or unrealistic expectations of their own ability. Ask for the assessor to be the same gender as you. Examples of these circumstances may be appropriate to: a claimant with severe depression and anxiety, with children under 18 providing care and support to the claimant, during the assessment, the claimant states that they are experiencing psychological/emotional abuse in their home, a vulnerable claimant states that they are about to be made homeless, adding to, or exasperating existing conditions. 1.6.72 Consultations may potentially be carried out at a variety of locations and some will need to be carried out at the claimants home. Entitlement to PIP is about the wording in the test; the 10 daily living activities . I first applied for pip back in 2016 and was awarded a paper based award . 1.13.8 If there are changes to the descriptor choice, the HP should complete clerical form PA6 to highlight the evidence used to support any changes and provide full justification for their choice. Does medication affect PIP value? 1.6.34 The HPs informal observations will also help check the consistency of evidence on the claimant's functional ability. You may be asked to provide medical evidence as to why you cant attend the assessment centre. Once diabetic control was maintained his mental health condition improved so he was not entitled to either component. Dont include personal or financial information like your National Insurance number or credit card details. 1.4.8 A written record should be taken of any telephone discussions seeking further information and the content included in the assessment report provided to DWP or via the PIPAT. How much Universal Credit can I get for mental health? 1.1.6 Once the claimant questionnaire has been returned to DWP, in cases where an assessment is required by a Health Professional (HP), the case is referred to an assessment provider (AP) along with any supporting evidence provided. They themselves do not have to attend. We have translated the site; would you prefer to read in Welsh? How do I manage my money if I have to go into hospital? 1.6.12 The HP should record a succinct and relevant history of all the health conditions or impairments that affect the claimant. It should be explained that the assessment focuses on the effects of their health condition or impairment on their day-to-day life, looking at what they can and cannot do in relation to the daily living and mobility activities. 1.9.6 If there is more than one relevant functional condition, the prognosis should take account of the effects of all conditions and the added impairment resulting from any interactions that may occur. im glad so many people have been awarded pip,but to me mine was and still is depressing,i had my phone assessement on the 27th of january,ive had my condition still july 2020,my condition is osteoarthritis in both hips,i have lld,and these conditions affect my knees,groin,lower back,and basically pain all the way done to my ankles,i have to use You might have asthma, but PIP will assess you very differently if your symptoms are managed by medication. 1.7.33 Occasionally, the HP will encounter a case where the contents of the DS1500 reveal that the author has completely misunderstood its purpose; for example, where there is no implication that the claimant is suffering from a terminal illness. If Providers are required to gain consent, claimants do not have to write the consent statement in their own words; Providers can use their own words. 1.7.11 All SREL claims will be clearly flagged. If there is any doubt as to whether the consent is still valid, fresh consent should be sought. Hi Zoe, I had my PIP telephone call last July and I have only just won my case. It is not a diagnosis of your condition or a medical examination. Its essential to be aware of the PIP descriptors as this is what they will base their decision on. It is essential to describe the claimants function as described both on bad days and on good days for the CM to understand the claimants circumstances and the consequences of their health condition or impairment. By contrast most people with mental health problems we talked to expected and assumed their GP would be contacted after including their details on the PIP1 form. Attendance Allowance (AA) for people at State Pension age. So we give the right advice for you, can you answer which Nation you're from? This means that entitlement to the benefit is not dependent on a persons financial status or on whether they have paid National Insurance contributions. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. Renata Is A Disabled Entrepreneur. Procedures to follow and sources of support and guidance should be covered in HP training. Care should be taken, as always, to avoid creating stress or anxiety for the claimant. This may be particularly important where the claimant has a mental, cognitive or intellectual impairment. (I got a cancellation) i have ongoing mental health issues heart condition that affects my daily activities such as walking and shopping and (anything strenuous) also struggle with communicating with us can't interact I get severe anxiety . Exceptionally, an appointee may also feature where a claimant is physically, but not mentally impaired, for example, if they have had a stroke which has resulted in a significant impact on their functional ability. In cases of complex fluctuation, providing an individual justification for each descriptor can help to ensure this is fully explored and advice justified. The PA5 should also be used where additional information does not change the original advice. These conditions are characterised by periods of remission and relapse or good days and bad, during which the level of functional impairment can change for example multiple sclerosis or chronic fatigue syndrome. Each article is written by a team member with exposure to and experience in the subject matter. 1.6.60 In some circumstances, claimants may wish to use their own equipment to audio record their consultation. The Health Professional will have reviewed your PIP form, along with any supporting evidence you provided before your assessment. Such cases will be flagged to the AP at the point of referral. Consent may need to be obtained at other points during the examination as the HP should explain throughout what they are about to examine. HPs enable CMs to make fair and accurate decisions by providing impartial, objective and evidence-based advice. Ask if you can make an audio recording of the assessment. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. Feb 3, 2021. Before attending your PIP assessment, there are several things you should consider to help you prepare. 1.6.28 The functional history is the claimant's own perspective on how they manage the daily living and mobility activities. 1.8.19 A properly justified report should contain the following: a brief summary of the individuals health conditions or impairment and their severity, a clear explanation of the reasons for the advice contained in the report including; referencing evidence used to support descriptor choices, explanations where the HPs opinion differs from those of the claimant, carers or other health professionals, clarification of any contradictions and an explanation of the HPs choice of evidence relied upon. PiP phone call - gave no points for mental health was created by Danielle. 1.7.1 These provisions were previously called Special Rules for Terminal Illness (SRTI), but this has now changed to Special Rules for End of Life (SREL) and the remainder of this section will refer to SREL rather than SRTI. As with appointees, the deputy can nominate another person to accompany the claimant. For example, He gets up at and says he can wash and dress without any difficulty; She states that she finds it difficult to lift heavy saucepans. 20 April 2020 at 1:28PM in Disability money matters. 1.6.30 In general, HPs should record function over an average year for conditions that fluctuate over months, per week for conditions that fluctuate by the day, and by the day for conditions that vary over a day. The health professionals will be reviewing your PIP form once you reach the assessment centre. About Personal Independence Payment Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment, whether physical, sensory, mental, cognitive, intellectual, or any combination of these. This free money management tool is specifically for people on Universal Credit. the safety implications for a home consultation for the HP for example, where the claimant has previously displayed unacceptable behaviour towards the DWP and this has been noted in their case file. 1.7.7 Where a BASRiS form has been provided, DWP should treat it as other medical evidence and refer the claim to the AP for review in all cases. If you suffer from a mental health condition such as depression or anxiety, it's possible to be eligible forPIP, but it's very much dependent on how the mental illness affects you. This includes: claiming benefits including completing and signing any claim, providing consent to obtain further evidence and providing information to the HP on the functional impact of the claimants health conditions, reporting changes in the claimants circumstances, or changes in their own circumstances that the DWP may need to know for example a change of name or address. 1.3.1 This section describes how to carry out the assessment. 1.13.2 Reasons for supplementary advice might be (but are not limited to): further evidence having been received from the claimant after the assessment report has been returned to the department, help interpreting and explaining medical terminology the claimant has provided in claim packs or that health professionals have included in medical reports. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. Nine months later both lower limbs were amputated following gangrene secondary to peripheral neuropathy and he applied for PIP again. 1.15.8 Should claimant consent not have been provided at the initial claim stage, it can be sought verbally by APs over the telephone. Having a mental health problem can be expensive. This PIP assessment question on mental health is important for people who may be suspected to have hearing complications, learning complications, autism, stress, anxiety, or other mental health concerns. The guide focuses specifically on the role of HPs in the assessment and the quality of their work. your mental health condition makes using a bus or train difficult. 1.14.1 One area that HPs may be asked to advise on is whether a repeat claim for PIP is being made for substantially the same condition as an earlier claim. Simply use the buttons below to share on your social network. Vous pouvez galement trouver l'heure de travail et la carte sur la carte de . It should be recorded in the third person, and should make it clear that this is the claimant's story. . They are there to ask you questions and are not there to ensure you get PIP. She is under the mental health team who are treating her with combination therapy, including several medications and psychological therapy. 1.2.2 The key elements of the HPs role in PIP are to: consider information in the claimant questionnaire and any supporting evidence provided along with it, determine whether a claim can be assessed on the basis of a paper review and provide appropriate advice, determine whether any additional evidence needs to be gathered from health or other professionals supporting the claimant. The assessment considers the overall impact of a claimant's. 1.6.23 The HP should record the occupation and the nature of the job for example, activities on a daily/weekly basis, including any reasonable adjustments made by the employer. Although the HP may consider that the claimants view of the impact of their condition is unrealistic or inconsistent with other evidence, the place to address this is later in the report, when justifying their advice. If the HP decides that this is required, they should also determine any difficulties the claimant may have attending a consultation and any reasonable adjustments which need to be put in place (home visit, British Sign Language interpreter, ground floor consultation room, accessibility toilet). 1.7.3 The criteria for SREL claims set out in legislation are that the claimant: is suffering from a progressive disease and death in consequence of that disease can reasonably be expected within 6 months. You are most welcome to join today! someone to monitor your mental health. I had a horrible experience with the assessor. 1.4.1 Additional evidence from professionals supporting the claimant should be sought where the HP feels it would help to inform their advice to DWP. 1.4.3 If a claimant presents further relevant evidence during a consultation which is not already on PIPCS, the HP should always consider its relevance when completing their assessment report. We use some essential cookies to make this website work. 1.15.10 Consent can be withdrawn by claimants at any time in the claim. How many good and bad days do they have over a period of time? In the PIP journey, such claimants are considered to require additional support from DWP and elements of the PIP claims process have been adapted to provide further support for this group. We have come across some bad results from telephone assessments particularly on Mental Health descriptors. Both the General Medical Council and the Nursing and Midwifery Council provide guidance on medical ethics and when it is acceptable to break medical confidentiality. 1.15.32 Personal information held by the DWP is regarded as confidential. 1.6.50 HPs should be ready to terminate consultations at any point should they become too stressful for the claimant. For many of us, it can mean that we need extra support to get to work, see friends and family, and carry on living our lives. Claimants who ask should be reminded that it is for the DWP to decide entitlement. CMs will decide whether these conditions are met but need advice from the HP on how long the condition has been present and how long it is likely to last. 1.11.4 The HP will attempt to complete a paper based review if possible, or arrange a face-to-face assessment where required. 1.6.20 The HP should record a concise and relevant social and occupational history. The ruling will mean access to PIP is extended to cover more people who find social situations []</p> Providing free information and advice since . 1.8.15 If the HPs opinion on descriptor choice differs from information provided by the claimant, the HP should draw on evidence to fully justify their advice to the DWP. 1.11.2 The AR1 will be returned to the DWP by the claimant and, where possible, a proportion of planned award reviews will be completed by DWP CMs, who will compare the new information against the evidence from the previous assessment. Simply use the buttons below to share on your social network. This kind of assessment is done by Atos or Capita based on your location in the country. It's not based on the condition you're in or the medication you're taking. It is likely that the claimant will not experience their current physical functional limitations post-recovery period. The documents will then be available to be viewed via the claimants record in the PIP Assessment Tool (PIPAT) and/or the PIP Computer System (PIPCS), 1.3.3 Once this has been completed, the case will be referred via the PIPCS to the appropriate AP for them to complete on the PIPAT or clerically as appropriate, 1.3.4 The PIPAT allows the AP to give advice to DWP in an electronic format. If the information is available, the CM will transcribe the decision and any justification, word for word, into the medical evidence screen of the PIPCS. 1.10.8 Selecting the Yes box will indicate that the claimants functional restriction is likely to still be present at the recommended point of review, regardless of whether it is likely to improve, remain the same or deteriorate. The HP should invite the claimant to talk through all the activities they carry out on most days, from when they get up to when they go to bed. Advice should be clear, succinct, justified and in accordance with the consensus of medical opinion. Daisy2016 Forumite. If the individual is claiming under the Special Rules for End of Life criteria (SREL), the case is instead referred directly to the AP and dealt with as a priority. 1.8.10 It is essential that the CM is made aware of the evidence the HP has used to complete the assessment report. It cannot be assumed that in an individual case consent has been given or that consent previously given remains valid. 1.7.21 The HP must ensure that the claimant has given consent for the person they phone to share information. There are 3 main benefits that you can claim if you regularly need support to manage your mental health: Personal Independence Payment (PIP) for people over 16 to State Pension age. 1.15.14 In cases where claimants have a named third party as an appointee, this could be due to the claimant being unable to manage their own affairs as a result of a serious mental health condition or cognitive / learning disability. The Department for Works and Pensions (DWP) temporarily suspended Personal Independence Payment (PIP) face-to-face assessments in March and a decision on whether to extend that measure is expected . The claimant must not be coerced into giving consent when he/she is unwilling to give it and it must be a positive opt-in for example it is inappropriate to say things such as unless you agree to a report from your GP being obtained we cannot advise on your claim. If they feel confident doing this and it would be in line with the consensus of medical opinion, then a paper-based review may still be possible, referring to such in the summary justification. If the claimant attends on their own then the assessment can go ahead if the claimant has capacity. In such cases the AP should contact the department for information. If you plan to do so, you should call the assessment centre in advance explaining that you wish to record the assessment they will explain what guidelines you will need to follow. GPs are encouraged to avoid prescribing strong painkillers for long-term pain as the harms usually outweigh the benefits and there could also be specific reasons why painkillers are not prescribed, for example intolerance, or the use of other methods of pain relief. The issue here is that the DWP may not know whether the power of attorney is a lasting PoA, which must be registered whilst the donor has capacity, then once registered it remains valid even if capacity is lost but DWP is not always told. 1.3.7 Should the HP discover a case that appears to fall under the SREL provisions, it should be processed under the fast-tracked SREL arrangements. Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned. Where can I get support for my mental health? How can I appeal a decision about my benefits? For example, some claimants with mental, intellectual, cognitive or developmental impairments may lack insight into their condition. This question in the PIP assessment with questions one mental health means that you find it hard to do the following: This question shows that the DWP is interested in knowing about how you deal with the long and short journeys that you will be going to buy some groceries or other necessities. HPs should allow a companion to contribute and should record any evidence they provide. PIP can be paid to those who are in full or part-time work as well as those out of work. I am worried about the cost-of-living crisis. For example, they might ask you how you travelled to the assessment centre. At every stage of the proceedings the claimant should be advised as to what is going to happen and agree to it happening. In this brief blog, we have talked about PIP assessment questions on mental health, what the PIP assessment is for, the procedure of the PIP assessment, and more information about PIP assessment questions on mental health. 142 replies 83.7K views . How much Universal Credit can I get for mental health? However, their mental health conditions are likely to persist., 3 year review She is experiencing limitations to her functional ability due to severe depression and anxiety, which she has had for a few years.

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