netum barcode scanner troubleshooting
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troubleshooting problempossible causepossible solution scanner does not send data to host Refer to the Quick Start Guide included in the packaging of your USB scanner. Email:support@gzxlscan.com, Scanner after sale service: Prefix and Suffix Command Barcodes for All Bluetooth Scanner, Prefix+suffix Command Barcode for 1D Laser Scanner, choosing a selection results in a full page refresh. Byscanningtheappropriatebarcodebelowwillchangethebeepvolume. NETUM Bluetooth Barcode Scanner, Compatible with 2.4G Wireless & Bluetooth Function & Wired Connection $35.99 $29.74 From the brand How we got our start? USB HID-KWB mode is set by default, if you want to work under virtual serial port please refer to USB COM (Virtual Serial Port). manuals netum barcode scanner user manuals . Windows: Connect Windows PC (HID) Power on the scanner. If you want to work via Bluetooth, you have to scan the command barcode of Working via Bluetooth before pairing. . If enabled, turn it off and back on. Netum barcode scanners are factory programmed for the most common terminal and communications settings. Some barcodes can not be read,why? Get Battery Rough Volume Red Light = Charging Green Light= Fully charged Firmware Version: Read below command barcode to check scanner's firmware version. Furthermore, the data entries will be permanently saved in the buffer memory prior to the manual upload into the working station, so that you may upload them when you are near your working device. Working via 2.4GHz USB Receiver (By default). Comment * document.getElementById("comment").setAttribute("id","ac7573dd4da2f06e29f5bf7fc123fe72");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Keyboard LanguageFor example, If you use a French Keyboard, scan the command barcode of French keyboard . Resolution To resolve this issue follow the steps below: Download the document under File 1 and scan the 'Unlink Image Scanner' bar code. USB HIDKBWWhen the scanner is connected to your device via USB cable, the USB HIDKBW feature will be enabled by default. If you want to shift from HID to SPP or BLE just scan the Corresponding command barcode. If you use other types of keyboard, please refer to keyboard language to configure the keyboard language before you use it.Working Via USB Dongle (Wireless Mode)Get Started: Plug the USB dongle on your computer. +86-20-6626-0708 Whatsapp: +86-131-0672-1020 Email:support@gzxlscan.com Required fields are marked *. a. NETUM Wireless 1D Laser Barcode Scanner Bluetooth Compatible, Small Pocket USB - | Business, Office & Industrial, Retail & Shop Fitting, Point of Sale (POS) Equipment | eBay! It works on a Plug and Play basis and no driver is required. Locate the cursor on the place where you want the scanner to output the codes then you can start to scan. Please set the channel for the receiver. Why? If you have an iOS application that supports our scanners this is the mode you want to use. Transmission Speed Via Bluetooth Connection. Read More About This Manual & Download PDF: NETUM DS7500 2D Wireless 2.4Ghz PCX Barcode Scanner User Guide. If you use a US keyboard you can ignore this step. If you are heading for a working area which lies outside the Bluetooth signal range, you may activate scanners store mode, following steps described below. Email:service@gzxlscan.com, Add: Unit137, the Pacific Industry Area, Xintang Town, Zengcheng District, Guangzhou, China. Because it will store your scans internally instead of instantly transmitting them to the connected device. c. 230 pages scanners epson official support user s guide ff 680w fix printer connection and printing problems in windows barcode scanner user manuals netum raven scanner user manuals raven support how to fix scanner problem microsoft community scanning and other If you need to change these settings, programming is accomplished by scanning the bar codes in this guide. An asterisk (*) next to an option indicates the default setting. Working Via USB CableGet Started: Connect the scanner with your device via USB cable. In the list of found devices, select Netum Bluetooth. Tel. Make sure the scanner is discoverable (unpaired). Battery is charging or is at least 25% charged, Scanner is looking for pairing connection, Scanner is trying to pair with a previously connected device. Read below command barcode to check scanners firmware version. Netum WiFi Service for Windows DS2800 WiFi Barcode Scanner Quick Start Manual DS2800 Wi-Fi Scanner MQTT Communication Server Construction and Setup Steps MQTT Configure for ds2800 Wi-Fi Barcode Scanner Unplug the barcode scanner and then plug it back into your device. Please contact the supplier that youve purchased it from. Email:service@gzxlscan.com, Add: Unit137, the Pacific Industry Area, Xintang Town, Zengcheng District, Guangzhou, China. Under SET DEFAULTS, scan the barcode labeled RETURN TO FACTORY DEFAULTS while your barcode scanner is connected to your device. While continuing to hold the scan button, tap the small power button once. US keyboard was set by default. The scanner has disconnected connection with the receiver. Then scanners transmission will be simulated as USB keyboard input. . If you do not have the Quick Start Guide that was included in the original scanner packaging, print a copy from a compatible device. Thanks, we'll work on improving this article. If youre using a barcode scanner with your iPad and Square Stand, find additional troubleshooting tips for USB hardware. Dirty or unclear barcodes might not be read. Questions requiring a reply can be sent from the contact link at the top of this page. barcode scanner user manuals netum Apr 24 2022 web barcode 621 229K views 5 years ago Learn how to set up a barcode scanner (USB), how to add a carriage return (enter key) or tab, and how to restore barcode scanner defaults. The Zebra LS2208 guide starts factory reset instructions on page 3. NS2055L USB COM driver. Nora Home NETUM NETUM HW-S1 Barcode Scanner User Manual, 1 X Scanner; 1 X 2.4G Receiver; 1 X USB Cable; 1 X Quick Setup Guide. 1 x KDC470/475 General Universal SmartSled 1 x Magnetic, Wireless Barcode Scanner User Manual Introduction A wireless barcode scanner transfers the data to a computer via the, Robomaster S1 User Manual - Optimized PDF Robomaster S1 User Manual - Original PDF, H-6542 BARCODE SCANNER INSTRUCTIONS Connect the cradle to the host interface. US Keyboard is set by default if you use other types of keyboards please configure keyboard language before you use it. The Honeywell Voyager 1200g instructs factory reset starting on page 9. Compare with similar items From the brand Barcode Scanner Quick Start Manual NETUM C740 & C750 Quick Start Manual W6-X, W8-X Quick Start Manual W3 Quick Start Manual NT-Z2S & NT-Z3S Quick Start Manual Prefix and Suffix Command Barcodes for All Bluetooth Scanner Prefix+suffix Command Barcode for 1D Laser Scanner NETUM DS7500/DS500 Quick Start Manual Note: Support shipping from US or Europe overseas warehouse. More information please email me: lencky@gmail.com, lencky@netum.cn, Skype: lencky_zhuang, Whatsapp: +8613535155000, Website: www.netum.cn. If you use another type of keyboard, please refer to keyboard language to configure the keyboard language before using it. Powered by Shopify. 2D Wireless / Bluetooth Scanner. Factory Reset will restore the scanner to Factory Default settings (configured as shipped). More Customer Function Anyeast bar code scanner support custom settings, like adding prefix or suffix, hide characters from the front/back, add . Then scan the 'Override Locked Imager' bar code. To do so: Turn on the barcode scanner. Power on the scanner. The scanner will beep 5 times and power off. Note: Support shipping from US or Europe overseas warehouse. Enable or disable the barcode type as you want. Affordable product Excellent quality If you need a full manual please download it from our official website: www.gzxlscan.com. Make sure the scanner is paired to your iOS device and not to another device. Email:support@gzxlscan.com, Scanner after sale service: Keep holding the scan button until you hear the scanner beep. We started to launch a serial of popular Wired/Wireless 1D scanner in year of 2015 on our Amazon store. 1D Wired Laser ScannerNT-2012RD2013NT-M1NS1208, 1D Wireless Laser ScannerNT-1698WNT-2028NT-M2, 1D Wireless / Bluetooth CCD ScannerW6 and W8NT-1228BCC740 Factory RestoreC740 Full ManualNT-Z3SNT-R3NSL6 and NSL8NT-1205BT, 2D Wired ScannerW9 Full_ManualNT-90NT-M5NT-2050NS2055L ManualNS2055L USB COM driverNSL5 / L5User Mnaual DS7100User MnaualA5 / NSA5 User Mnaual, Sign up for the latest news, offers and styles, Copyright 2023, NETUM. Transmission Speed Via Bluetooth ConnectionScanning the appropriate barcode below will change the Bluetooth transmit speed. This item: NETUM Bluetooth Barcode Scanner with Stand 2.4G Wireless & Bluetooth & Wired 1D CCD Scanner Gun for Supermarket, Store, Warehouse Handheld Bar Code Reader Work with Windows, Mac,Android, iOS $39.98 Scotty Peelers Label & Sticker Remover - 3 Plastic Red, White, Blue and 1 Metal Blade with Cover $10.98 +86-20-6626-0708 Close the services window. Download File Bearcat Scanner Manual Problems Read Pdf . Under this mode, all scanned data will be stored directly into the buffer memory of the device. Blue LED ON and then OFF, Green LED Flashing. Barcode ProgrammingNotum barcode scanners are factory programmed for the most common terminal and communications settings. NETUM C750 Wireless Barcode Scanner Bluetooth Compatible, Small Pocket USB 1D 2D QR Code Scanner for Inventory, Bar Code Image Reader for Tablet iPhone iPad Android iOS PC POS . +86-20-6626-0708 Whatsapp: +86-131-0672-1020 Email:support@gzxlscan.com Your email address will not be published. This mode was set by default , for first use please ignore it. Tel. Part 1. Working ModeIf you are heading for a working area that lies outside the Bluetooth signal range, you may activate the scanners store mode, following the steps described below. In the device list, tap on Netum Bluetooth. Command barcodes only apply to scanner work via Bluetooth connection. If you need to change these settings, programming is accomplished by scanning the bar codes in this . The consent submitted will only be used for data processing originating from this website. Nora Plug the barcode scanner into a different port on the USB hardware hub. W8-X Factory Restore. b. 4. Scanner interacts with host device like a keyboard, More efficient and reliable data communications for barcodes containing lots of data, If you have an application that supports our scanner, this is the recommended mode. Bluetooth working channel is not set by default. Scanning this bar code will enable the scanner to enter manual trigger mode. How to pair bluetooth under Basic Mode (HID) ? a. 1D Wireless Laser ScannerNT-2028NT-M2NSW5-X, 1D Wireless / Bluetooth CCD ScannerW6 and W8NT-Z3SNT-R3NSL6and NSL6SNT-1205BT, 2D Wireless / Bluetooth ScannerNSL8and NSL8SW8-X Factory RestoreW8-X Terminator ConfigurationNT-R2NSW7-XNS1202W. Release the scan button. Power on the scanner. Tel. Clear the hardware hub of any debris or dust. Press scanners button to power on the scanner. Make sure Square Register or Square Stand is plugged into the USB hardware hub, and the hub is plugged into a power adapter. Jennifer Promotions, new products and sales. Working Via BluetoothGet Started: Scan Working via Bluetooth, pairing the Bluetooth. 1D Wired Laser ScannerNT-2012RD2013NT-M1NS1208, 1D Wireless Laser ScannerNT-1698WNT-2028NT-M2, 1D Wireless / Bluetooth CCD ScannerW6 and W8NT-1228BCC740 Factory RestoreC740 Full ManualNT-Z3SNT-R3NSL6 and NSL8NT-1205BT, 2D Wired ScannerW9 Full_ManualNT-90NT-M5NT-2050NS2055L ManualNS2055L USB COM driverNSL5 / L5User Mnaual DS7100User MnaualA5 / NSA5 User Mnaual, Sign up for the latest news, offers and styles, Urheberrecht 2023, NETUM. Turn on. Click Next. After 15 seconds, the scanner will beep. Whatsapp: +86-188-2626-1132 Clear the USB accessory port of debris and dust. Honeywells support can be contacted directly at 1-800-782-4263. Android devices arent supported at this time. After 15 seconds, the scanner will beep. If that does not resolve the issue, follow the steps below. To do so: Press and hold the trigger button while pressing the power button. Important Notes :Many command barcodes only work with scanners in a particular connection mode. By scanning below barcode you can get the remaining battery volume. b. The possible reason is that the setting for some barcode types are not commonly used is off by default. Manage Settings The first step to resolve these issues is to unplug the scanner from the computer, and then plug it in again to a different USB port. NETUM QR Code Scanner, Mini Barcode Scanner Bluetooth Compatible, Small Portable USB 1D 2D . Command barcodes only apply to scanner work via Wireless Connection. pdf keg manuals search zebra barcode scanner 5100 laser 1d bar code reader tera honeywell xenon 1902 scanner user s manual ey 015 . Application Mode (Apple Speci ic Serial Profile). Scanner connected to a device will power off within 1 min if idle/inactive.By scanning below command barcode will change the idle time. IOS: Tap Settings | General| Bluetooth. KOAMTAC KDC470 SmartSled Barcode Scanner Instruction Manual, 3nStar SC402BT Wireless Barcode Scanner User Manual, ULINE H-6542 Barcode Scanner Instructions. Copyright 2015-2019 Guangzhou NETUM Electronic Technology Co., Ltd., Prefix and Suffix Command Barcodes for All Bluetooth Scanner, Prefix+suffix Command Barcode for 1D Laser Scanner, PDA Terminal & Data Collector Setup Guide. USB DONGLE AS VIRTUAL COMUSB COM Port EmulationIf you connect the scanner to the Host via a USB dongle, scanning USB COM ort Emulation will allow your device to receive data in the way as a serial port does. Whatsapp: +86-131-0672-1020 Search. Comment * document.getElementById("comment").setAttribute("id","aea5895c8ccafb51525d9ddd5e5fc61b");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. To do so: From page 4 of the Quick Start Guide, scan the barcode labeled USB Keyboard HID while the scanner is plugged into the hardware hub. (Page). After the driver installs, reboot the computer while the scanner is plugged in. Increase the separation between the equipment and. b. Whatsapp: +86-188-2626-1132 Use this text to share information about your brand with your customers. 2D Wired Scanner. Your email address will not be published. Android devices arent supported at this time. After 15 seconds, the scanner will beep. Required fields are marked *. Make sure the device is in range with Bluetooth turned on. If you want to shift from SPP or BLE to HID mode, first ignore (or delete) "Netum Bluetooth" turn off the Bluetooth scan command barcode of HID Open the Bluetooth repair it. Cart 0. Scan RF 2.4GHz Transmission. It works on a Plug and Playbasis and no driver is required. a. Barcode Programming Netum barcode scanners are factory programmed for the most common terminal and communications NT-R2 Support Barcode Scanner User Manuals NT-LP110A Label Printer Setup Guide NT-G5 Label Printer Setup Guide Thermal Receipt Printer Setup Guide PDA Terminal & Data Collector Setup Guide Document Camera Setup Guide Contact us Printer after sale service: Nora Tel. Turn the scanner back on and scan the barcode below: Troubleshoot USB Barcode Scanners You need to scan the Manual Data upload barcode to send the scanned codes to your connected device. The data can not be sent to my computer. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.-Consult the dealer or an experienced radio/TV technician for help.NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. If a connection is not made after several attempts, the scanner will emit a long beep (and the blue light will turn off). BLE Mode* Serial Port Profile- For iOS Devices By scanning below barcode scanner will enter BLE Mode. Tel. Check that your scanner is fully charged. Pressing the scan button will initiate the attempts to connect. You can also factory reset your Bluetooth barcode scanner. Email:service@gzxlscan.com, Add: Unit137, the Pacific Industry Area, Xintang Town, Zengcheng District, Guangzhou, China. The scanner will beep 5 times and turn off. There are three kinds of bluetooth connections modes. Touch Home | Menu | Settings | Wireless & Networks | Bluetooth settings. Use your computer's Bluetooth Settings to connect to the scanner. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. If you want to shift from SPP or BLE to HID mode, first ignore (or delete) Netum Bluetooth turn off bluetooth scan command barcode of HID Open the bluetooth repair it. You are unable to scan the included barcodes from a monitor or screen. From the list, click keyboards, then click next. Programmable Configuration Add custom prefixes/ suffixes, delete characters. The scanner will beep 5 times and power off. Well continue to update our status page with more information. Important Notes: In case scanner has run out of battery during the storage, please charge power for 2-3 hours on the first time when you use it. If you use a US keyboard, its plug-and-play. Add keyboard keys/ combinations (terminator TAB, CR&LF, Home etc.) This device complies with Part 15 of the FCC Rules. Turn the scanner back on and scan the barcode below: Troubleshoot USB Barcode Scanners After 15 seconds, the scanner will beep. Prefix and Suffix Command Barcodes for All Bluetooth Scanner, Prefix+suffix Command Barcode for 1D Laser Scanner, DS2800 WiFi Barcode Scanner Quick Start Manual, DS2800Wi-Fi Scanner MQTT Communication Server Construction and Setup Steps, MQTT Configure for ds2800 Wi-Fi Barcode Scanner, choosing a selection results in a full page refresh. Step 4: The scanner will make one beep once it's . Some barcodes can not be read,why? Check that Bluetooth is turned on within your iOS settings. Were experiencing issues that may affect your Square services. Step 2: Make sure that the Blue LED light flashes on the NETUM Scanner when pressing the scanning button. USB HID-KBW By default, the scanner is in HID mode as a Keyboard device. Restart the Service: Click the start button in the bottom left corner and then open up the "Control Panel". (See Figure 1) Plug adapter into power, Your email address will not be published. Tap Pair. You can also factory reset your Bluetooth barcode scanner. NETUM is a leading electronics company dedicated in high-quality barcode scanners, Thermal Printer, PDA Terminal Device more. Press and hold the trigger button while pressing the power button. +86-20-6626-0708 If youre having issues with your USB scanner and arent receiving any error messages, youll want to try restoring the factory settings. Continue with Recommended Cookies, Home NETUM NETUM C100 Barcode Scanner User Guide, 1PC X Scanner;1PC X 2.4G USB Receiver;1PC X USB Cable;1PC X Quick Setup GuideNote: This is a general manual. We and our partners use cookies to Store and/or access information on a device. Barcode Scanner Barcode Scanner Quick Start Manual NETUM C740 & C750 Quick Start ManualW6-X, W8-X Quick Start ManualW3 Quick Start ManualNT-R2 & NT-R3 Quick Start ManualNT-Z2S & NT-Z3S Quick Start ManualPrefix and Suffix Command Barcodes for All Bluetooth ScannerPrefix+suffix Command Barcode for 1D Laser Scanner Barcode Scanner Instruction Manual NETUM 1D Barcode Scanner Instruction ManualNETUM Some of our partners may process your data as a part of their legitimate business interest without asking for consent. +86-20-6626-0708 If that does not resolve the issue, follow the steps below. BLUE LIGHT KEEPS BLINKING SOLID BLUE,NO BLINKING, Bluetooth Pairing/RF Pairing Bluetooth Connected. Command barcodes only apply to scanner work via USB Wired Connection. TERMS & DETAILS: More information about this protection plan is available within the "Product guides and documents" section. These limits are designed to provide reasonable protection against harmful interference in a residential installation. If you need to change these settings, programming is accomplished by scanning the bar codes in this guide. Release the trigger button. The, GET STARTED WITH YOUR BARCODE SCANNER Set up your scanner with Socket Mobile Companion App Easy Pairing Check, Your email address will not be published. Once you have that selected click next, if you get a warning about installing the driver, click yes to allow it to install. Release the trigger button. Scan the following code with the NETUM to allow the scanner to show up as a Bluetooth option: Enter Key (Basic Mode) Step 3: Select the NT barcode scanner to connect via Bluetooth. Dirty or unclear barcodes might not be read. NS2055L Manual. 2. The Honeywell Hyperion 1300g guide begins factory reset on page 1. If a connection is made, the blue light will stop blinking and turn solid. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. From page 3 of the Quick Start Guide, scan the barcode labeled Set Factory Defaults while the scanner is plugged into the USB hardware hub. Select the quick guide specific to your USB scanner. USB DONGLE AS HIDKBWWhen you plug the USB dongle to your device, the USB HIDKBW feature will be enabled by default. Make sure the scanner is paired to your iOS device and not to another device. Open Devices and Printers and select Add a device. Beep On: Enable scanner to beep to indicate successful scans. NETUM NT-1228BC Bluetooth Barcode Scanner Handheld 1D CCD Wireless Bar Code Reader Gun for Supermarket, Store, Warehouse Handheld Bar Code Reader Work with . Tel. Scanning the appropriate barcode below will change the Bluetooth transmit speed. Under this mode, all scanned data will be stored directly into the buffer memory of the device. To do so: Turn on the barcode scanner. Find the Human Interface Device Access service and then restart it, if the service is not running, start the service. Place the scanner into its base. If you want to shift from Bluetooth working channel to RF, Scanner interacts with host device like a keyboard, If you have an application that supports this is the mode recommended, If you have an iOS application that supports our Scanners this is the mode to use. Looking for more. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Nora In the window that opens up, click on Device Manger from the list on the right. Power the scanner back on and pair it with your register. Scanner will power off automatically if device is not connected within 1min. KOAMTAC KDC470 SmartSled Barcode Scanner What's in the box? Printer after sale service: If you continue to experience issues with your hardware, you can contact Motorola at 1-800-653-5350. Confirm youre using an iPad or iPhone with a Bluetooth scanner. From the Control Panel click on Administrative Tools, and then double click on Services. Review these tips to troubleshoot your Bluetooth or USB barcode scanner. Additionally, a copy of this document shouldve been included in the original scanner package. An example of data being processed may be a unique identifier stored in a cookie. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. *Important Notes: Many of the command barcodes only work with a scanner in a particular Bluetooth or 2.4GHz mode as indicated by the header row of each table. However, there is no guarantee that interference will not occur in a particular installation. Whatsapp: +86-131-0672-1020 Inventory management. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Yes, you can refer to the Common Function Barcode or turn to customer service for help. Digital barcode displayed on phone, computers or tablets cant be read by laser scanner. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NT-R2 Support Barcode Scanner User Manuals NT-LP110A Label Printer Setup Guide NT-G5 Label Printer Setup Guide Thermal Receipt Printer Setup Guide PDA Terminal & Data Collector Setup Guide Document Camera Setup Guide Contact us Printer after sale service: Nora Tel. If you connect your USB scanner and receive an error message that states USB DEVICE IS NOT COMPATIBLE, or your scanner appears to not be recognized by the Square device, youll need to ensure that your scanner is set to the right mode. Working Mode (Apply for 2.4GHz and Bluetooth Connection). Please refer to Keyboard language setting to change the language according to your own needs. Please make sure you have turned off the inventory mode. Then scanners transmission will be simulated as USB keyboard input. In the device list, select "Netum Bluetooth". NSL5 / L5 User Mnaual. NETUM 2D Barcode Scanner with Stand USB 2.0 Wired QR Code Imager Automatic Barcode Reader Handhold Scanner Gun with USB Cable for Laptops, Computers, Cashier, POS Brand: NETUM 53 ratings | 8 answered questions $3799 FREE Returns Save Apply 7% coupon Terms About this item Furthermore, data entries will be permanently saved in the buffer memory prior to the manual upload into the working station, so that you may upload them when you are near your working device. Enable or disable the barcode type as you want. You need to activate 1. If you want to have other configurations please refer to below programming barcodes. scanner and connect the other side with your device to charge power for it. If you want to shift from SPP or BLE to HID mode, first ignore (or delete) Netum Bluetooth turn off the Bluetooth scan command barcode of HID Open the Bluetooth repair it. Locate the cursor on the place where you want the scanner to output the codes then you can start to scan. NETUM focuses on providing high-quality products, maintaining customer satisfaction through support, and the use of our own innovative technology to offer superior performance. Well continue to update our status page with more information. Copyright 2015-2019 Guangzhou NETUM Electronic Technology Co., Ltd., PDA Terminal & Data Collector Setup Guide. Open Devices and Printers and select "Add a device". Click on Browse my computer for driver software, Click Let me pick from a list of device drivers on my computer. If you have a POS-X barcode scanner that is not working, and is showing up on the computer as an unknown device, try the steps below to fix the issue.